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Team and roles

Invite people to your organization and choose what they can do.

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Everything in the dashboard belongs to an organization. You can be a member of several and switch between them in Settings → Organization.

Roles

Role Can do
Owner Everything, including deleting the organization
Admin Manage the team, billing and API keys
Member Answers conversations

Audit log

Owners and admins see who changed what in Settings → Organization → Audit log.

Leaving and deleting

You can leave an organization at any time, unless you’re its only owner: transfer ownership first. Deleting an organization cancels its subscription and deletes everything in it.