tawk.to alternative
Crisp alternative
Tidio alternative
Intercom alternativeLuxivo vs Chatwoot
A Chatwoot alternative for small teams
The simplicity of a hosted chat, without running Chatwoot yourself.
Chatwoot is a solid open-source support platform: you can host it yourself or use Chatwoot Cloud, priced per agent. Self-hosting means running a Rails app with PostgreSQL, Redis and background workers. Luxivo is hosted only, with flat plans per workspace.
 Luxivo Free, then from €15 a month per workspace |  Chatwoot Free, then $19 per agent a month | |
|---|---|---|
| Free plan | Yes: Free forever: 3 widgets, unlimited teammates, 50 AI answers a month, badge | Partly: 2 agents, 500 conversations a month, 30-day history |
| Price for 2 people | €15 a month (Starter) | $38 a month (Startups, 2 agents) |
| AI answers | Yes: AI agent from your knowledge base: 50 answers a month free, unlimited from Starter | Partly: Captain AI credits from Startups |
| Claude and ChatGPT (MCP) | Yes: From Pro: read, reply, close and write help articles from Claude or ChatGPT | No: No official MCP server, community ones only |
| Your website's contact form | Yes: Your own HTML form posts to the inbox, answered by e-mail. 1 form free | Partly: API channel, which needs code, or the e-mail channel |
| Verifying who is chatting | Yes: One-time e-mail code in the chat on every plan, plus signed identify. Verified actions on Pro | Partly: HMAC identity validation for logged-in users. No e-mail code for guests in their docs |
| Newsletter | Yes: Lists, signup in the chat and forms, block editor. 500 subscribers free | No: Campaigns are chat and SMS messages, no e-mail newsletters |
| Pricing model | Per workspace, not per seat; prices in EUR | Per agent, prices in USD |
| Hosting | Hosted for you, nothing to maintain | Cloud, or self-hosted on your servers |
| A month for 2 people, AI on, no badge | €15 a month (Starter) | $38 a month (Startups, 2 agents) |
- Included
- Limited
- Not available
Chatwoot prices from their pricing page, checked October 26, 2026. Luxivo prices exclude VAT. tawk.to, Crisp, Tidio, Intercom, and Chatwoot are trademarks of their respective owners, used here only to identify their products. Luxivo isn't affiliated with or endorsed by them.
Why teams pick Luxivo
- Nothing to install, upgrade or back up.
- Flat price per workspace instead of per agent.
- Free plan without a conversation cap.
Pick Chatwoot if
- You need to self-host for compliance, or want the source code.
- You need many channels in one inbox (WhatsApp, Telegram, SMS, e-mail and more).
Chatwoot pricing at a glance
- Hacker: $0, up to 2 agents, 500 conversations a month, 30 days of history, live chat only.
- Startups: $19 per agent a month, 300 AI credits.
- Business: $39 per agent a month. Enterprise: $99 per agent a month.
- Self-hosted: open source, you run the servers.
Questions about switching from Chatwoot.
Is Luxivo open source?
No, Luxivo is hosted only. If you must run the software on your own servers, Chatwoot is a good choice.
Where is my data?
On Cloudflare's network. You can set retention, export a visitor's data and delete it from the dashboard.