tawk.to alternative
Crisp alternative
Tidio alternative
Chatwoot alternativeLuxivo vs Intercom
A Intercom alternative for small teams
Live chat and an AI agent for a small team, without per-seat and per-resolution bills.
Intercom is a full customer service platform priced per seat, and its Fin AI agent is billed per outcome. That fits support teams with dedicated agents. For a small business that wants a chat on the site and an AI that answers the easy questions, Luxivo is a flat monthly price.
 Luxivo Free, then from €15 a month per workspace |  Intercom From $29 per seat a month, no free plan | |
|---|---|---|
| Free plan | Yes: Free forever: 3 widgets, unlimited teammates, 50 AI answers a month, badge | No: None, 14-day trial |
| Price for 2 people | €15 a month (Starter) | $58 a month (Essential, 2 seats) |
| AI answers | Yes: AI agent from your knowledge base: 50 answers a month free, unlimited from Starter | Add-on: Fin, $0.99 per outcome |
| Claude and ChatGPT (MCP) | Yes: From Pro: read, reply, close and write help articles from Claude or ChatGPT | Partly: Official MCP server: reads, notes and articles, can't send replies |
| Your website's contact form | Yes: Your own HTML form posts to the inbox, answered by e-mail. 1 form free | No: No form endpoint in their docs. E-mail forwarding or third-party tools |
| Verifying who is chatting | Yes: One-time e-mail code in the chat on every plan, plus signed identify. Verified actions on Pro | Partly: JWT for logged-in users. E-mail one-time code (beta) before Fin runs a data connector or workflow step, 3 attempts |
| Newsletter | Yes: Lists, signup in the chat and forms, block editor. 500 subscribers free | Add-on: Outbound messaging is a paid add-on on top of seats |
| Pricing model | Per workspace, not per seat; prices in EUR | Per seat, plus usage for Fin |
| A month for 2 people, AI on, no badge | €15 a month (Starter) | $58 a month for 2 seats, plus $0.99 per Fin outcome |
- Included
- Limited
- Paid add-on
- Not available
Intercom prices from their pricing page, checked October 26, 2026. Luxivo prices exclude VAT. tawk.to, Crisp, Tidio, Intercom, and Chatwoot are trademarks of their respective owners, used here only to identify their products. Luxivo isn't affiliated with or endorsed by them.
Why teams pick Luxivo
- A price you know in advance: no per-seat or per-answer bill.
- Set up in minutes with one script tag; no onboarding project.
- A free plan with an AI agent to start, not only a trial.
Pick Intercom if
- You run a support team with ticketing, SLAs, workflows and reporting at scale.
- You need product tours, outbound campaigns and a large integration marketplace.
Intercom pricing at a glance
- Essential: $29 per seat a month ($19 billed yearly).
- Advanced: $85 per seat a month. Expert: $132 per seat a month.
- Fin AI Agent: $0.99 per outcome.
- No free plan; 14-day trial.
Questions about switching from Intercom.
Is Luxivo a full Intercom replacement?
For live chat, an AI agent from your knowledge base, a help center and e-mail replies, yes. For ticketing at scale, product tours and outbound messaging, no.
How is the AI priced?
Free includes 50 AI answers a month. From Starter it's unlimited within fair use, with no per-answer fee.