Luxivo vs tawk.to
A tawk.to alternative for small teams
Free like tawk.to, without paying twice to look like your own brand.
tawk.to is free and has been for years, which is why so many sites run it. The costs show up when you want the chat to look like yours and answer on its own: removing the badge and AI Assist are separate monthly add-ons. Luxivo's free plan already has an AI agent, and one €15 plan removes the badge and the AI cap.
Luxivo Free, then from €15 a month per workspace | tawk.to Free, add-ons from $29 a month | |
|---|---|---|
| Free plan | Yes: Free forever: 3 widgets, unlimited teammates, 50 AI answers a month, badge | Yes: Free forever, unlimited agents, badge |
| Remove the badge | Yes: From €15 a month (Starter) | Add-on: $29 a month add-on |
| AI answers | Yes: AI agent from your knowledge base: 50 answers a month free, unlimited from Starter | Add-on: AI Assist add-on, from $29 a month |
| Claude and ChatGPT (MCP) | Yes: From Pro: read, reply, close and write help articles from Claude or ChatGPT | No: No official MCP server, third-party bridges only |
| Your website's contact form | Yes: Your own HTML form posts to the inbox, answered by e-mail. 1 form free | Partly: Offline form inside the widget. Your own form only by forwarding e-mail to tickets |
| Verifying who is chatting | Yes: One-time e-mail code in the chat on every plan, plus signed identify. Verified actions on Pro | Partly: Secure Mode: a server-side hash for visitor details. No e-mail code for guests in their docs |
| Newsletter | Yes: Lists, signup in the chat and forms, block editor. 500 subscribers free | No: No e-mail newsletters. Export contacts to another tool |
| Pricing model | Per workspace, not per seat; prices in EUR | Free core, paid add-ons in USD |
| A month for 2 people, AI on, no badge | €15 a month (Starter) | $58 a month (badge removal + AI Assist) |
- Included
- Limited
- Paid add-on
- Not available
tawk.to prices from their pricing page, checked October 26, 2026. Luxivo prices exclude VAT. tawk.to, Crisp, Tidio, Intercom, and Chatwoot are trademarks of their respective owners, used here only to identify their products. Luxivo isn't affiliated with or endorsed by them.
Why teams pick Luxivo
- One plan removes the badge and turns on the AI agent, instead of two add-ons.
- A conversation keeps going by e-mail when the visitor closes the tab, and lands back in the same thread.
- A modern widget in 5 languages, light and dark, that follows your site's colors.
Pick tawk.to if
- You need unlimited agents for free and don't mind the badge.
- You want to hire people to answer chats for you (their $1/hour agents).
tawk.to pricing at a glance
- Live chat: free, unlimited agents.
- Remove "Powered by tawk.to": $29 a month.
- AI Assist: from $29 a month (a free tier for low chat volume).
- Hired agents: $1 an hour.
Questions about switching from tawk.to.
Is Luxivo free like tawk.to?
Yes, the Free plan has no time limit: 3 widgets, unlimited teammates, the inbox, e-mail replies, canned responses and 50 AI agent answers a month, with a "Powered by Luxivo" badge.
Can I move from tawk.to?
Replace the tawk.to snippet with the Luxivo one; it's a single script tag. Chat history stays in tawk.to.