Luxivo vs tawk.to

A tawk.to alternative for small teams

Free like tawk.to, without paying twice to look like your own brand.

tawk.to is free and has been for years, which is why so many sites run it. The costs show up when you want the chat to look like yours and answer on its own: removing the badge and AI Assist are separate monthly add-ons. Luxivo's free plan already has an AI agent, and one €15 plan removes the badge and the AI cap.

Luxivo compared with tawk.to

Luxivo

Free, then from €15 a month per workspace

tawk.to

Free, add-ons from $29 a month

Free plan
Yes: Free forever: 3 widgets, unlimited teammates, 50 AI answers a month, badge
Yes: Free forever, unlimited agents, badge
Remove the badge
Yes: From €15 a month (Starter)
Add-on: $29 a month add-on
AI answers
Yes: AI agent from your knowledge base: 50 answers a month free, unlimited from Starter
Add-on: AI Assist add-on, from $29 a month
Claude and ChatGPT (MCP)
Yes: From Pro: read, reply, close and write help articles from Claude or ChatGPT
No: No official MCP server, third-party bridges only
Your website's contact form
Yes: Your own HTML form posts to the inbox, answered by e-mail. 1 form free
Partly: Offline form inside the widget. Your own form only by forwarding e-mail to tickets
Verifying who is chatting
Yes: One-time e-mail code in the chat on every plan, plus signed identify. Verified actions on Pro
Partly: Secure Mode: a server-side hash for visitor details. No e-mail code for guests in their docs
Newsletter
Yes: Lists, signup in the chat and forms, block editor. 500 subscribers free
No: No e-mail newsletters. Export contacts to another tool
Pricing model
Per workspace, not per seat; prices in EUR
Free core, paid add-ons in USD
A month for 2 people, AI on, no badge€15 a month (Starter)$58 a month (badge removal + AI Assist)
  • Included
  • Limited
  • Paid add-on
  • Not available

tawk.to prices from their pricing page, checked October 26, 2026. Luxivo prices exclude VAT. tawk.to, Crisp, Tidio, Intercom, and Chatwoot are trademarks of their respective owners, used here only to identify their products. Luxivo isn't affiliated with or endorsed by them.

Why teams pick Luxivo

  • One plan removes the badge and turns on the AI agent, instead of two add-ons.
  • A conversation keeps going by e-mail when the visitor closes the tab, and lands back in the same thread.
  • A modern widget in 5 languages, light and dark, that follows your site's colors.

Pick tawk.to if

  • You need unlimited agents for free and don't mind the badge.
  • You want to hire people to answer chats for you (their $1/hour agents).

tawk.to pricing at a glance

  • Live chat: free, unlimited agents.
  • Remove "Powered by tawk.to": $29 a month.
  • AI Assist: from $29 a month (a free tier for low chat volume).
  • Hired agents: $1 an hour.

Questions about switching from tawk.to.

Is Luxivo free like tawk.to?

Yes, the Free plan has no time limit: 3 widgets, unlimited teammates, the inbox, e-mail replies, canned responses and 50 AI agent answers a month, with a "Powered by Luxivo" badge.

Can I move from tawk.to?

Replace the tawk.to snippet with the Luxivo one; it's a single script tag. Chat history stays in tawk.to.

Other comparisons: Crisp · Tidio · Intercom · Chatwoot

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