Luxivo vs Crisp
A Crisp alternative for small teams
Crisp's simplicity, with AI on the free plan and your own branding from €15.
Crisp prices per workspace, like Luxivo, and has a free plan. The difference is where the good parts start: Crisp's free plan has no AI credits and removing the Crisp watermark is only listed on Plus. On Luxivo, Free already has an AI agent and the €15 Starter removes the badge.
Luxivo Free, then from €15 a month per workspace | Crisp Free, then $45 to $295 a month per workspace | |
|---|---|---|
| Free plan | Yes: Free forever: 3 widgets, unlimited teammates, 50 AI answers a month, badge | Partly: 2 seats, chat widget, shared inbox, no AI |
| Remove the badge | Yes: From €15 a month (Starter) | Partly: White labelling on Plus ($295 a month) |
| AI answers | Yes: AI agent from your knowledge base: 50 answers a month free, unlimited from Starter | Partly: AI credits from Mini, used up per conversation |
| Claude and ChatGPT (MCP) | Yes: From Pro: read, reply, close and write help articles from Claude or ChatGPT | Yes: Official MCP server (inbox and CRM) |
| Your website's contact form | Yes: Your own HTML form posts to the inbox, answered by e-mail. 1 form free | Partly: Hosted contact form plugin (iframe) on every plan. Your own form needs their API and a server |
| Verifying who is chatting | Yes: One-time e-mail code in the chat on every plan, plus signed identify. Verified actions on Pro | Partly: Signed e-mail (HMAC) from Mini. Agents see a verified checkmark. A workflow can ask visitors to verify by e-mail |
| Newsletter | Yes: Lists, signup in the chat and forms, block editor. 500 subscribers free | Partly: E-mail campaigns on paid plans (Essentials and up) |
| Pricing model | Per workspace, not per seat; prices in EUR | Per workspace, prices in USD |
| A month for 2 people, AI on, no badge | €15 a month (Starter) | $295 a month (Plus, the plan with white labelling) |
- Included
- Limited
Crisp prices from their pricing page, checked October 26, 2026. Luxivo prices exclude VAT. tawk.to, Crisp, Tidio, Intercom, and Chatwoot are trademarks of their respective owners, used here only to identify their products. Luxivo isn't affiliated with or endorsed by them.
Why teams pick Luxivo
- No watermark from €15 instead of the top plan.
- AI answers aren't metered in credits on top of the plan.
- Prices in EUR, from a company in the EU (Poland).
Pick Crisp if
- You need many channels in one inbox (Messenger, WhatsApp, Instagram and more).
- You want mobile apps for your agents today.
Crisp pricing at a glance
- Free: $0, 2 seats, no AI credits.
- Mini: $45 a month per workspace, 4 seats, $5 of AI credits.
- Essentials: $95 a month, 10 seats, $25 of AI credits.
- Plus: $295 a month, 20+ seats, white labelling.
Questions about switching from Crisp.
Does Luxivo charge per seat like many tools?
No. Every plan, Free included, has unlimited teammates; plans differ in widgets and features.
Does Luxivo have mobile apps?
The dashboard works on phones and installs as an app (PWA) with push notifications. There are no native store apps yet.